Legal

Privacy Policy

Last updated: March 2026

Simple Path Media (“we,” “us,” or “our”) operates simplepathmedia.com. This page explains how we handle your information when you visit our site or contact us about our services.

What We Collect

We may collect the following types of information:

• Contact information — your name, email address, phone number, or business name when you fill out a form or reach out directly.
• Usage data — basic information about how you interact with our site, including pages visited, browser type, and referring URLs. This is collected automatically through standard web analytics tools.
• Communications — any messages, project details, or files you share with us during conversations or discovery calls.

How We Use It

We use your information to:

• Respond to inquiries and project requests
• Send proposals, invoices, and project-related communications
• Send SMS/text messages if you have opted in (see SMS/Text Messaging section below)
• Improve our website and services
• Comply with legal and financial obligations

We do not sell your personal information. Ever.

Third-Party Tools

We use a small number of trusted tools to operate our business. Depending on your interactions with us, your information may pass through:

• Stripe — for payment processing
• QuickBooks — for invoicing and accounting
• Twilio — for SMS/text message delivery
• Standard email and scheduling platforms for client communication

Each of these services has its own privacy policy and data practices. We only share information that is necessary to deliver our services.

SMS/Text Messaging

When you opt in to receive text messages from Simple Path Media through our contact form, we may send you SMS messages related to your inquiry, project updates, or appointment confirmations.

• You may opt in by checking the SMS consent checkbox on our contact form.
• Message frequency varies based on your inquiry and project status.
• Message and data rates may apply depending on your carrier and plan.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us at team@simplepathmedia.com.
• We do not share your phone number with third parties for marketing purposes.
• Your consent to receive SMS is not a condition of purchasing any services.

We use Twilio to send and manage text messages on our behalf. Your phone number is transmitted to Twilio solely for the purpose of delivering messages you have consented to receive. Twilio’s privacy policy is available at twilio.com/legal/privacy.

Cookies

Our site may use basic cookies to support analytics and site functionality. We do not use cookies for advertising or behavioral tracking. You can disable cookies in your browser settings without affecting your ability to browse the site.

Data Retention

We retain contact and project information for as long as necessary to deliver our services and meet legal requirements (including tax records, which we keep for a minimum of seven years per IRS guidelines).

If you opt out of SMS messages, we will stop sending texts promptly. Your phone number may be retained in our records for the purpose of honoring your opt-out preference and for any ongoing project-related communications via other channels.

Your Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to, correction of, or deletion of your personal information.

To make a request or ask any questions about your data, contact us at:

team@simplepathmedia.com

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the site after any update constitutes acceptance of the revised policy.

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